Personal Information We Collect
When you register and use the evo3 platform, we collect several categories of information to ensure our services run smoothly and securely for you.
Account Information
This includes your full name, email address, phone number, date of birth, and the username you registered when opening your evo3 account. This information is required to verify your identity and ensure account security.
Device & Browser Information
We collect technical information about the device you use to access the platform, including device type, operating system, phone model, browser version, and IP address. This helps us optimise the user experience across the range of mobile devices used in Malaysia.
Payment Information
To process deposits and withdrawals in MYR, we retain transaction records including the payment method used, amounts, and transaction dates. We do not directly store full credit card numbers or sensitive banking details — that information is handled by approved payment providers.
Platform Usage Data
We record in-platform activity including games played, bets placed, session duration, and account setting preferences. This data is used to improve service quality and detect any unusual activity for security purposes.
How Is Your Information Used?
Evo3 uses collected information solely for legitimate purposes directly related to delivering platform services to you. The primary purposes for data use are as follows:
- Account Management: To create, verify, and maintain your user account securely.
- Transaction Processing: To process deposits, withdrawals, and bonus payments in MYR accurately and promptly.
- Platform Security: To detect and prevent fraud, unauthorised access, or suspicious activity on your account.
- Service Improvement: To analyse usage patterns in order to improve the user experience, platform performance, and interface design.
- Service Communications: To send important notifications relating to your account, policy changes, or transaction details.
- Legal Compliance: To meet legal and regulatory requirements applicable in Malaysia, including financial compliance obligations.
Evo3 does not use your personal data for third-party advertising purposes without your explicit consent.
Cookies & Tracking
The evo3 platform uses cookies and similar tracking technologies to enhance website functionality and user experience. Cookies are small text files stored on your device when you access our platform.
The types of cookies we use include:
- Essential Cookies: Required for core platform functions such as login, session security, and language preferences.
- Analytical Cookies: Helps us understand how users interact with the platform for improvement purposes.
- Preference Cookies: Saving your preferences such as currency, language, and display settings.
You can manage or delete cookies at any time through your browser settings. However, removing essential cookies may affect the functionality of the platform.
Data Storage, Security & Sharing
How Your Data Is Kept Secure
Evo3 user data is stored on servers protected by SSL encryption and strict technical security measures. Access to this data is restricted to staff who require it to carry out their duties. We apply industry-standard encryption protocols to ensure that data in transit and data at rest remain protected from unauthorised access.
Data Retention Period
Evo3 retains your personal data for as long as your account is active or as long as is necessary to provide our services. After an account is closed, we may retain certain records for a period required by law or for the purpose of resolving any outstanding disputes.
Third-Party Sharing
Evo3 does not sell, rent, or trade users' personal information to any third party for commercial purposes. Information may only be shared in the following limited circumstances:
- Approved payment service providers for the purpose of processing MYR transactions.
- Authorities legally required under Malaysian law to receive such information.
- Technical service providers that support platform operations, subject to strict confidentiality agreements.
In all cases of data sharing, evo3 ensures that the receiving party upholds equivalent data protection standards.
Your Rights as an evo3 User
As an evo3 platform user, you have the following rights regarding your personal data. We respect and facilitate the exercise of these rights.
You have the right to request a copy of the personal data we hold about you at any time.
If your information is inaccurate or out of date, you have the right to request a correction be made promptly.
Under certain circumstances, you may request that we delete your personal data, subject to applicable legal requirements.
You have the right to object to the processing of your data for specific purposes, including marketing communications.
To exercise any of the above rights, please contact the evo3 support team by email at: [email protected]. We will process your request within a reasonable timeframe and provide a clear response.
Policy Changes & How to Contact Us
Evo3 reserves the right to update this privacy policy from time to time in response to changes in law, technology, or business practices. Where significant changes are made, we will notify users via an in-platform notice or email. We encourage users to review this page periodically to stay informed about how we handle their personal information.
The effective date of the latest version of this policy is stated at the top of this document. Continued use of the evo3 platform after any changes are published will be considered acceptance of the updated policy.
If you have any questions, concerns, or requests regarding your privacy and personal data, please don't hesitate to get in touch with us:
- Email: [email protected]
- Live chat within the platform after logging in
- Response within 24–48 business hours
You may also refer to FAQ page us for answers to the most frequently asked questions about accounts and privacy.